Answering services
For customers who can't afford to miss that vital call, Digital Mail's dmClub product portfolio offers a 24/7 human answering service, for a fraction of the cost of a dedicated call centre.
dmAnswers
dmAnswers is a 'receptionist-like' human answering service, available to take calls 24 hours a day, 7 days-a-week, whenever the account holder is unavailable. Unlike voicemail, which some callers might find off-putting, dmAnswers operators are trained to answer calls professionally, in the customer's name, and to take down and deliver a concise, focused message. With dmAnswers, customers need never miss a call.